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Popular FAQs

Below you'll find the most frequently asked questions for TriggerSmart, if for any reason you can't find the answer below please contact us or your local stockist. Please click the questions below to be taken to the answer.

Q. The trigger cable supplied does not fit my camera.
Q. I cannot see the trigger adapter listed for my camera.
Q. Can I use rechargeable batteries in the TriggerSmart?
Q. How fast can the TriggerSmart react?
Q. When using IR beam the camera fires too late and the object is not in frame.
Q. Will the sound trigger the camera quickly?
Q. The IR beam does not work in sunlight.
Q. Are the sensors waterproof?
Q. I want to photograph birds landing in certain spot. The IR beam does not work well for me.
Q. The sound mode is insensitive.
Q. Will the LIS work in full daylight?
Q. Why are the sensors not made waterproof?
Q. Can I connect more than one set of sensors?
Q. I am into 360 degree spin photography, can TriggerSmart be used as a solution.
Q. Sorry, not a question. Just to say that I have a kit and it is great! Just what the industry needed.
Q. Can I connect a second camera or flash to TriggerSmart.
Q. What will happen if I drop the controller or sensors into water?
Q. Why do I need the focus button?
Q. I am having trouble lining up the beam as the sensitivity lamp does not easily show and is at the camera end, solution?
Q. Do you sell extra Mini Tripods?
Q. My camera does not have a trigger release cable outlet. Can I use TS?
Q. I have lots of AC power supplies can I use them?
Q. Can I use TS to capture dropping Liquid?
Q. What is the best way to photograph moths (my passion)?
Q. I am having trouble capturing balloons bursting using a gun. I have disabled the mirror, auto focus and lens stablisation but it captures the event too late. How can I do this?


Q. The trigger cable supplied does not fit my camera.
A. The TS is supplied with a Camera shutter release cable which fits cameras with a 2.5mm jack. Other cameras will need an adapter cable, these are available from your local dealer. You can select the correct cable for your camera by downloading the cable PDF here.

Q. I cannot see the trigger adapter listed for my camera.
A. There are new models coming out every day therefore it is difficult to keep up. The good news is that the manufacturers do not seem to be bringing out new types of trigger connections. Simply choose an adapter that has the right connection for your camera. If you still are unsure please contact SabreSwitch.

Q. Can I use rechargeable batteries in the TriggerSmart?
A. Yes you can however they would have to be re-charged outside the unit. Also it should be noted that the average voltage these batteries is lower than a non-rechargeable battery which means the usage time could be shorter with rechargeable batteries.

Q. How fast can the TriggerSmart react?
A. TriggerSmart will trigger the camera within about 1ms (1/1000th second). To put this in prospective, a gun fires a bullet at 400 metres per sec. Therefore the bullet will have travelled about 300mm before triggering the camera.

Q. When using IR beam the camera fires too late and the object is not in frame.
A. Typically, the camera mirror and shutter adds 15 to 100ms to the delay, so all this has to be taken into account. Ensure that the camera is in LOCKUP MODE to reduce the time lag. The fastest way to record the event is to operate the camera open (B mode) in dark conditions and connect the flash gun to the TriggerSmart. Make sure the beam is placed through the object at least 2ft above the capture zone more if the mirror is not locked, less if the camera is on B and external flash. The DELAY control can then be increased to get the image in frame.

Q. Will the sound trigger the camera quickly?
A. When using sound, you need to consider the timing constraints of the camera. If you have a rifle shot with the pellet hitting and object, you can move the gun (thus sound ) further away allowing your camera to catch up. If it is reacting on a the sound of the item (breaking glass or bursting a balloon etc) it is best use B and an external flash. For less demanding situations, you could just clap your hands to active the trigger.

Q. The IR beam does not work in sunlight
A. Certainly the sunlight will blind the sensor as the Sun is pure high power IR. The same rule would apply to visible light sensors - would a torch light show up in bright sunlight - probably not. Do not face the IR receiver sensor to the sun. If necessary put a sun shade over the receiver such as the WP cover as shown on our web site www.SabreSwitch.co.uk . In extreme conditions a tube can be placed in front of the receiver sensor but you should really not have to resort to these extreme measures.

Q. Are the sensors waterproof?
A. No. They are weather resistant so the need to be protected in wet conditions. The WP covers are available at a nominal cost. See last FAQ.

Q. I want to photograph birds landing in certain spot. The IR beam does not work well for me.
A. It is a difficult subject to capture, however the Tilt Sensor mounted on a small platform will help. Or you could consider using extra sensors in a cross beam formation, consider investing in the TriggerSmart Wildlife Kit.

Q. The sound mode is insensitive.
A. You should be able to drop a pin on a hard surface next to the sensor and it will trigger the system. Check all the switches are in the correct position. If they are not, the system will be insensitive.

Q. Will the LIS work in full daylight?
A. No. It is designed to work in dark/twilight conditions to capture firework displays or lightning flashes. In marginal light condition a piece of ND filter can be placed over the sensor. The WP cover has a ready made slot for this purpose.

Q. Why are the sensors not made waterproof?
A. Not everyone want to operate in wet conditions. If we made the sensors waterproof, the connections would also have to be the same. This would increase the cost of TriggerSmart and may be beyond the reach of the amateur photographer. We do have the WP covers for those who want to brave the elements!

Q. Can I connect more than one set of sensors?
A. You can with the IR and Tilt sensors but not the LIS or Sound sensors. Download the accessories and configurations PDF for more options. You can configure the system to create a horizontal or vertical ‘sweet spot’. If you use more than one sensor, both have to be activated before the system will trigger.

Q. I am into 360 degree spin photography, can TriggerSmart be used as a solution.
A. Good question. Yes, it is in fact an excellent low cost solution to the problem. Download the accessories and configurations PDF.

Q. Sorry, not a question. Just to say that I have a kit and it is great! Just what the industry needed.
A. Thank you for your feedback!… Enjoy!

Q. Can I connect a second camera or flash to TriggerSmart.
A. sure you can. In fact you can connect almost anything to the auxiliary trigger output provided. You could even use it as slave flash by setting up the LIS sensor to detect light from the primary flash on the camera.

Q. What will happen if I drop the controller or sensors into water?
A. They die! Send them back for refurbishment.

Q. Why do I need the focus button?
A. It's not essential, it is there if you really want to re-focus when the camera is in auto mode.

Q. I am having trouble lining up the beam as the sensitivity lamp does not easily show and is at the camera end, solution?
A. Try our Alignment Aid module that plugs into the sensor. It gives out a very bright light when the beam is not in line. It can be removed when finished.

Q. Do you sell extra Mini Tripods.
A. No, but we do sell the stakepods. Download the accessories and configurations PDF.

Q. My camera does not have a trigger release cable outlet. Can I use TS?
A. Difficult unless you are using the camera on ‘B’ with external flash.

Q. I have lots of AC power supplies can I use them.
A. Yes, with care. You need to refer to the manual to ensure compatibility. Unless you know what you are doing it is best to buy the SabreSwitch MP-1

Q. Can I use TS to capture dropping Liquid?
A. Yes, it is very good at this. We supply a 2 degree baffle for the IR sensor to capture minute objects.

Q. What is the best way to photograph moths (my passion)?
A. Use the IR setup with extra sensors to create a ‘sweet spot’. The add on TriggerSmart Wildlife Kit will have everything you need, apart from the light source to attract them. Of course this kit will cope with big animals too.

Q. I am having trouble capturing balloons bursting using a gun. I have disabled the mirror, auto focus and lens stablisation but it captures the event too late. How can I do this?
A. The problem is that all cameras will introduce a finite delay. The best way to do this is it connect the flashgun to the Aux. output on TS and set the camera trigger to the 'B' setting. Place the SOUND sensor near the gun. Then turn the lights off and trigger the camera and fire the gun. Experiment with the Delay control to get the best effect.

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